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Features Overview

No need to find the best plan when one plan includes everything

Phone Number
Phone System
Call Management
Voice Mail
Call Center
Use Existing Devices
Secure Data

Phone Number Features

  • Transfer an existing number local or toll free
  • Get a new number local or toll free
  • Dedicated or shared conference lines
  • Customizable call routing per phone number

PBX Features

  • Dedicated PBX server with unlimited extensions
  • HD voice quality
  • End to end IP based security
  • Auto-Receptionist
  • Multi-level voice menus and IVR
  • Unlimited Ring Groups
  • Unlimited Call Queues
  • Time condition Rules
  • Direct conference setup and dial-in
  • Configurable inbound call routing
  • Dial by name directory
  • Setup recordings and announcements

Call Management Features

  • Inbound call answer rules
  • Call forwarding
  • Call Screening
  • Call Ignore / direct to voicemail
  • Call Parking
  • Internal intercom
  • Control extension from portal
  • Call logs
  • Extension presence
  • CallerID popup
  • Missed-call notification

Voice Mail Features

  • Voicemail settings per extension
  • Create unlimited general mailboxes
  • Visual voicemail
  • Voicemail to email
  • Greetings setup and recording
  • Check & pickup voicemail in portal
  • Control extension from portal
  • Call logs
  • Extension presence
  • CallerID popup
  • Missed-call notification


  • Use your favourite softphone app
  • Support any SIP mobile device
  • Browser based portal
  • View call and voicemail log on mobile device
  • Listen to call recordings & voicemail on mobile device
  • Control extension from mobile device

Call Center

  • Advanced call center functionality at no additional cost
  • Listen to an active call
  • Whisper to an operator during a live call
  • Barge in on an active call
  • Build custom call center workflow using call queues
  • Record and archive all calls

Use Your Existing Devices

With InfoFlo Talk there is no need to buy new phones, routers or anything else. As long as your existing voIP phones can be configured and they support SIP, we are good to go. Your mobile phone or existing computer can be used as an extension as well. Just download and configure your favourite softphone app in minutes. There is nothing proprietary about our service, any SIP device will work.